Help-desk Asset management
Service desk
ISO 20000 process ITIL
IF inventory
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Solutions by professions

IWS 2.7 is a software that meets the different market domains in asset management and Service desk.


IWS 2.7 : A powerfull solution for all the professions and companies

 

The conception of IWS 2.7 allows to decline a screen from existing screens. This feature prope to ISILOG, name the "multi-instance" was integrated to IWS 2.7 and allows to manage all occurrences you need of the 3 screens (CI, call and action) with all their specificities: design, rules of management, worklow, sights, menus, filters etc.

IWS 2.7 is the only software of the market of the management of the IT services to offer such a functional and technical power able to bring an answer to all the types of needs in terms of organization, professions without developing a single line of supplementary code.

Few samples :

  • The " multi-instance" applied to the screen "object" makes it possible to manage in a simple and fast way: hardware, software, services, furniture, vehicles etc
  • The " multi-instance"declined starting from the screen "call" : incident, problem, request for change, put in production etc
  • The " multi-instance"applied to the screen "action": ask RV, starts again customer, request for control, action system, action of realization, asks estimate

This is why the modules of IWS 2.7 are used in many fields for which ISILOG set up exemplary solutions trades: the IT assets management of assets of a company, the management of movable assets, the assets telephone management , the management of the materials, the management of the goods of a hospital etc

 

IWS 2.7 : The power of the "multi-instance"

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