Isilog presentation
ISO 20000
certification
Introducing ISILOG as the first french company to obtain the ISO 20000 certification.The use of IWS 2.7 to succeed in the certification is a proof of IWS 2.7 efficiency in implementing all the ITIL processes and capacity to support an ITIL organization.
more details
ISO 9001 : 2000
ISILOG sponsor itSMF France.
Services
- Help-desk management, service desk
- ISILINE, the solution to manage help-desk, requests, incidents, problems
- Assets management
- ISIPARC, the IWS 2.7 solution to manage IT assets , Assets acquisition, configurations
- IT inventory
- ISISCAN, the IT inventory solution allows a clear and detailed assets overview, software license compliance and a quick deployment
- Barcode inventory
- ISICAB, the tracking system integrated to IWS 2.7
Solutions by industries
IWS 2.7, the power of a solution to match the needs of any conpany departements.
The 100% ITIL software answer , full end-users oriented.
Service Support
- Service Desk
- Incident management
- Problem management
- Configurations management
- Change management
- Release management
Service Delivery
- Service level management
- Capacity management
- Availability management
- IT Financial management
- IT service continuity management
Assets management
Helpdesk management
IT material and software automatic inventory
Barcode inventory
IWS services
Consulting
We will assign IWS consultants with appropriate skills for your project, implementing your very own solution :
- Helpdesk
- Set up ITIL processes
- Assets management
- Inventories
