Introducing ISILOG as the first french company to obtain the ISO 20000 certification. The using of the combination of IWS 2008 to manage all ITIL processes and NORMEA to manage the quality made this certification actual in less than six months.
The IT services management IWS 2008 is edited and sales by ISILOG and his partner's.
IWS 2008 allows to manage the whole range of companies assets (IT assets, telecomunication network, furniture, biomedical, buildings) and all the user's requests management (Service Management, purchases, RFC etc..). A complete offer of inventory management (IT and Barcode) feeds all the modules and administrate PC's.
Located in Paris and Nantes, ISILOG is a major europeen actor in the integrated IT management (helpdesk and assets).
NORMEA : the quality management software edited by ISIWARE, a company of ISILOG group.